Reference

What You Agree To When You Use 77win1

These terms set out the rules that apply when you open an account on 77win1 and use any part of the platform — casino, sportsbook, or wallet features. Access depends on local law and is available only in eligible regions where use is permitted.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal conditionsAccount suspension policyJurisdiction-dependent access
77win1 What You Agree To When You Use 77win1
HOW WE OPERATE

How 77win1 Handles Your Account and Data

We handle your account data according to the practices described here. Understanding these practices helps you know what to expect when you use the platform and how to raise a concern if something is not right.

Data Retention

We keep your account records — including transaction history from DANA, OVO, and GoPay — for the period required by our operational and legal obligations.

Account Security

Your account is protected by password and, where enabled, OTP verification. Never share your login with anyone; we will never ask for your full password through any channel.

Cookie Use

We use cookies to keep your session active and to remember your wallet preference. You can manage cookie settings through your browser, though some features may not work without them.

Requesting Changes

To update your registered details or request account closure, contact support via live chat or email. Wallet changes — switching from OVO to GoPay, for example — require identity verification before they take effect.

TERMS CONTACT

How to Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about your account, our support team can be reached through the channels below. For wallet-related queries — including DANA, OVO, or GoPay transaction disputes — have your account ID and transaction reference ready before you contact us. Players in Makassar can use the same contact paths as anywhere else in Indonesia.

Team online

Live Chat

Start a chat session directly from your account dashboard. Have your registered email and transaction ID ready for faster resolution.

Email Support

Send your terms or account query to our support address. Include your account ID and a short description of the issue for a quicker response.

Help Centre

The Help Centre covers common terms questions — account suspension, withdrawal conditions, and wallet verification steps — without needing to contact support.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice. If your question is not covered here, use the live chat or email channels above.

We update terms when needed and post the revised version on this page. Continuing to use your account after a change is posted means you accept the new terms.

Breaches — including sharing login details or operating an account from an ineligible region — may lead to suspension or permanent closure. Funds subject to an active dispute may be held during review.

Contact support with your account ID and the transaction reference from your DANA, OVO, or GoPay app. Disputes must be raised within the timeframe stated in the relevant section of these terms.

The same terms apply regardless of how you access the platform — mobile browser, Android app, or desktop. Your account rules do not change based on the device you use.

Access depends on local law and is available only where permitted in your region. If you are unsure about eligibility, check the applicable rules for your location before opening an account.

Send a closure or data request through live chat or email support. Wallet links to DANA, OVO, or GoPay will be removed after identity verification is completed and any open transactions are settled.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.